Installation

Ausgreen solar offers a 10-year installation warranty, if there any Faulty related our solar installation, if is not Related solar installation we Charge for Call out fees and may be charged If you need any service. Ausgreen Solar uses CEC (Clean energy council Accredited) Installer. If there is any damaged roof During installation resulting from the installation. All possible precautions will be taken to avoid damage when the goods are being installed. if the roof tiles /tin are old or Terracotta or brittle this will be the responsibility of the customers to organise Extra roof tile. Is there any Ceramic switch on meter box that needs to be upgraded Ceramic switch to RCD from the customer side? also meter upgrade single phase to three-phase or if switchboard too old need to be upgrade from level -2 Electrician Ausgreen solar is not Responsible to upgrade meter or Ceramic switch or meter box, an upgrade is not including the solar purchase price.
Deposit & Refund::
A 10% deposit is payable on Acceptance offer /Purchase Agreement Signing day. Remaining balance is pay on installation Day (of Panels and Inverter & Racking for solar system or Solar batteries and ems hardware for storage systems). If you /customer cancel our Acceptance offer/ Purchase Agreement on the Installation Day or date also After 10 business days, Ausgreen Solar will not Refund your deposit.

Payments Terms & Methods:

The balance of payment can be paid by EFT, cash, or credit card. For the Mastercard, Visa card surcharge fees 1.5%. Also, American Express 3% Surcharge Fees.

EFT / Bank Transfer:
A/C Name: AUSGREEN SOLAR
BSB :062191
A/C NO: 10835611
CBA Bank
REF: Your Address
If you fail to pay outstanding amount on the installation day/ due dates interest may charge of 13% per years calculated daily also you will be liable to pay all debt recovery cost also due to no payment your solar system may be discounted by Ausgreen Solar. as you agree that Ausgreen solar right to disclose your (Customer) Information to third party debt Recovery companies when its need.

Small technology certificates (STCs):

Pricing for solar systems is Offers/ Quoted after a deduction for STC’s and assumes STC’s are assigned Ausgreen Solar or its agent. STCs are to use by customers at point-of-sale discount to create RECs Rebate (renewable energy certificates) at the price of offend on the sales quotation/agreement. STCs prices are subject to fluctuation also anytime can change without any notice.

Net Meter / Solar Feed in Tariffs:
Energy Retailer or distribution have different rates, Requirements for Feed in Tariffs. Ausgreen Solar request for Solar meter connection with a meter supplied by (customer) your Electricity Distributor or Electricity Company Like Energy Australia, Origin or AGL also other companies for Feed in Tariffs/net solar metering. Energy (Electricity) Retailer provider the Feed in Tariffs each kw rate but rate is depending on Electricity Company.

Export Limit:

With Single phase inverter Export limit of 5 kW to Grid (Under Endeavor Essential Energy in NSW).

 Cooling off Period:
You have a right to cancel Purchase agreement within 10 business days from and including the day after you signed or received this agreement. After Cooling off Period if you cancel Purchase agreement deposit will not Refund.
Details about your additional rights to cancel this agreement can be found at the following website: http://www.acce.gov.au/publications/sales-practices-aguide-for-business-and-legal-practitioners.

Warranty

The warranties for the solar panels, inverters and racking are held by the manufactures company.

  • Solar panel carry 25 years performance warranty.
  • Solar panel Product warranty 10- 25 Years.
  • Inverters 5+ 5 =10 years inverter warranty.

Note: Warranty documents keep with you if anything will happen then provide your warranty documents. Ausgreen Solar will assist the customers according to the manufacturer’s /warranty terms to repair or replace if there any faulty.

GST Includes:

Prices offered all include GST unless otherwise stated.

Site Inspection / Visit:

If we need the site Inspection or site Details, Ausgreen Solar considers the installation should not proceed (for reasons such as unavailable roof access, safety, excessive shading or roof condition), might be need Scissor lift then need to hire for that also whatever Hire company charge need to pay for that from customer side or if it’s Too high Celling roof normal stated height means difficult to access might be Extra Charge for difficulty job . However, if is not possible to do solar installation the Price Agreements will be cancelled, and any deposit refunded.

Risk & Ownership of Goods:
Risk of loss or damage of the goods onto the customers on delivery, which will occur once the goods have been installed by Ausgreen solar at the customer’s premise. Only upon payment in fully completed any documents by the customers price & others additional amount due by Ausgreen solar. Also, Ausgreen solar claim the RECS or Rebate has been signed by the customers.
Pricing for solar systems is Offers/ Quoted after a deduction for STC’s and assumes STC’s are assigned Ausgreen Solar or its agent.